Approval Routing Twice to the Last Approver
Summary:
Approval sent twice to the 3rd (last) approver for a single transaction of Request New Position. User receives 2 approval notifications and needs to approve twice to complete the transaction.
Content (please ensure you mask any confidential information):
Steps to recreate:
- Navigate to My Client Groups > Request New Position
- Add the details for the position being requested then submit
- For the 3rd (last) approver, her name is being shown twice (In the BPM workflow, approver occurs only once)
- The first notification was received for the approval transaction
- Approver approved the transaction
- The second notification was received for the approval transaction
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