Fixed Assets see multiple lines in the GL from a single line invoice — Cloud Customer Connect
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Fixed Assets see multiple lines in the GL from a single line invoice

edited Jul 12, 2024 8:13PM in Payables, Payments & Cash Management 1 comment

Summary:

Fixed Assets see multiple lines in the GL from a single line invoice that in turn cause correction issues.

Content (please ensure you mask any confidential information):

Fixed Assets see multiple lines in the GL from a single line invoice that in turn cause correction issues.
We would like to know how other people are dealing with this?

In this example below, there are 2 lines from the same invoice, but a lot of time we have invoices with 10+ lines, which the duplicate rows really slow down the our back end process.

We already have an auto-reject workflow in place so that an invoice would be auto-rejected by the system when the Fixed Asset checkbox is not checked correctly. However after an invoice is rejected, we can't just go back and open the invoice and check the "Fixed Asset" box. We can change it on the line but it WON'T update the distribution, the Distribution is your "Source of Truth", and that is where it matters.

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