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OTM - WalkMe - Content Security Policy Issue

in Oracle Guided Learning 2 comments

Summary:

I need help with the following request from a third party that is implementing a tool over the OTM layer in browsers, for our client:

"I work with WalkMe, and we work with many clients who utilize Oracle Platforms. WalkMe is an overlay and we use an extension to place step by step guidance over the Oracle Platform. You can learn more about WalkMe on walkme.com.
Mainly, we just need to know if there is a way to manage the Content Security Policy by an Oracle Admin for Bimbo's instance of OTM. I've attached some documentation.

Issue: We are running into an issue here where Oracle's Content Security Policy is blocking WalkMe from loading on certain pages. Is this something that the client team can change at an admin level to avoid the blocking of these WalkMe domains on the Oracle OTM site? Or is this something that Oracle can do for the ClientTeam?"

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