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CPQ authentication failure with OIC - 401 unauthorized Error

edited Jul 16, 2024 4:46PM in Integration 5 comments

Summary:

I am working on deploying CPQ FOM Integration using CPQ Fusion Bridge accelerator. When CPQ is trying to connect to OIC, the request is failed. At OIC end, the below errors shown

Error MessageASM ICS Service request handler failed while applying policy: ics/wss_username_or_jwt_token_service_policy - reason: FailedAuthentication - ASM-20035: Invalid credentials in Security headerDetailed error messageError while processing authentication at Trigger. Failed due to - 401 : Unauthorized

CPQ is using basic authentication username and password to connect to OIC.

Can anyone help

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