CPQ authentication failure with OIC - 401 unauthorized Error — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

CPQ authentication failure with OIC - 401 unauthorized Error

edited Jul 16, 2024 4:46PM in Integration 5 comments

Summary:

I am working on deploying CPQ FOM Integration using CPQ Fusion Bridge accelerator. When CPQ is trying to connect to OIC, the request is failed. At OIC end, the below errors shown

Error MessageASM ICS Service request handler failed while applying policy: ics/wss_username_or_jwt_token_service_policy - reason: FailedAuthentication - ASM-20035: Invalid credentials in Security headerDetailed error messageError while processing authentication at Trigger. Failed due to - 401 : Unauthorized

CPQ is using basic authentication username and password to connect to OIC.

Can anyone help

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!