Approval notifications are missing details (on an ad hoc basis) — Cloud Customer Connect
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Approval notifications are missing details (on an ad hoc basis)

Summary:

Hi there

Blank notification workflows are being sent through to Learning Approvers when updates are made to employees Talent Profiles. There is no pattern to this and after asking employees it occurs when updating a variety of quals and licences.

The issue is happening on an ad-hoc basis which means it has been difficult to replicate.

Has anyone else been experiencing the same issue?

Thanks

Jade

Content (please ensure you mask any confidential information):

This is what the notification would normally look like (which includes details of what has been updated):


And this is what the blank ones are coming through (with details missing in middle section)

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