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Branding of HCM and ERP

in Human Capital Management 4 comments

Summary: We went live with HCM in June 2023 and we branded it as an HR System with a vanity url that redirects to Oracle's PROD url. Our company is now implementing ERP which uses the same URL so we are wanting to learn from others how they have branded this joint system. Do you have one common name? Do you have separate vanity urls that point to the oracle URL?

If one name, how do you differentiate it from a support perspective? We would need our help desk to route ERP related tickets to one group and HCM related tickets to another group?

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