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I am having an issue when merging an External candidate record with an Ex-Employee record

edited Jul 31, 2024 8:54AM in Recruiting, Opportunity Marketplace 2 comments

The candidate applied and created a new record instead of applying with their ex-employee record, the offer is at accepted state and we are trying to merge the records before moving to HR, we keep getting the below error. Does anyone have any idea what this could relate to?

We have checked the Department, Legal Employer, Position String, job code etc all are correct and active, and there are no pending transaction in the console and no pending screening.

Searching the codes below bring up many different reasons but cannot find any relating to Job Applications Entity.

Thanks

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