I am having an issue when merging an External candidate record with an Ex-Employee record — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

I am having an issue when merging an External candidate record with an Ex-Employee record

edited Jul 31, 2024 8:54AM in Recruiting, Opportunity Marketplace 2 comments

The candidate applied and created a new record instead of applying with their ex-employee record, the offer is at accepted state and we are trying to merge the records before moving to HR, we keep getting the below error. Does anyone have any idea what this could relate to?

We have checked the Department, Legal Employer, Position String, job code etc all are correct and active, and there are no pending transaction in the console and no pending screening.

Searching the codes below bring up many different reasons but cannot find any relating to Job Applications Entity.

Thanks

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!