Multiple Incumbments on Position Due to Overlap Scenerio - Impact to Who Is Parent Position — Cloud Customer Connect
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Multiple Incumbments on Position Due to Overlap Scenerio - Impact to Who Is Parent Position

Summary:

Scenario:

Position A has the initial incumbent A who is leaving the firm and now has a future termination date

Overlap is updated to Y and incumbent B is moved to position A. There are now two active incumbents on the positionPosition B required for Position A to now be the parent position.
  1. Is the expected functionality for Incumbent B to be the line manager/parent position post sync for the incumbent in Position B due to Position A having a future termination date even though they have more tenure/longer service?

  1. Is this expected as well….If Position C already has Position A as parent position, their line manager would reflect Incumbent A due to incumbent with the longest tenure in the position even after sync and would require for a manual update to change the line manager on the assignment to reflect incumbent B? Is yes, is there a way for this to happen automatically?

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