Approval workflow (FYI) — Cloud Customer Connect
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Approval workflow (FYI)

Hi all,

I would like to provide at the end of my approval workflow (the first 3 boxes) a FYI notification for the my first 2 approvals and i tried like the picture below where the last two boxes are just FYI.

Is this a good solution or i should try something else?

And is it also possible to differentiate the notification template that arrives for an approval and the one that arrives for an FYI given that they are the same?

Thanks,

Simone

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