Employee is still listed as Incumbent in her previous position

Summary:

We encountered a situation where an employee is still listed as an incumbent in her previous position, even though she has already been transferred to a new position. After investigating, I found that manual processing is still required for her previous job offer. What is the best course of action to update her previous job offer and remove her as an incumbent in the old position?

Content (please ensure you mask any confidential information):

This is her previous job offer in her previous position.

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