When an employee makes a recommendation to another employee, the REDWOOD screen allows them to enter a comment. We as managers or specialists do not have access to these comments and we need to see what type of comments they make about the courses.
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Drop in to one of our regularly scheduled CX demo hour sessions to learn more about Revenue Transformation and more!
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Drop in to one of our regularly scheduled CX demo hour sessions to learn more about Service Automation and more!