HTML Doesn’t List All Personalizations — Cloud Customer Connect
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HTML Doesn’t List All Personalizations

Summary:

The HTML file doesn't display all personalization. While the Excel file contains the complete list, the HTML either shows no personalizations or omits some randomly. For example, the "Family and Emergency Contacts" TDS rules appear 18 times in Excel but none in HTML. Similarly, "Create New Contact" shows only 3 in HTML, whereas Excel lists 18.

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Version (include the version you are using, if applicable):

24C

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