Publish Chart of Account Dimension Members and Hierarchies to Balances Cubes in Parallel not ending — Cloud Customer Connect
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Publish Chart of Account Dimension Members and Hierarchies to Balances Cubes in Parallel not ending

Hello,

Since around the end of 2024/8 we have been experiencing an issue where ESS job: Publish Chart of Account Dimension Members and Hierarchies to Balances Cubes in Parallel is taking over 10 hours to complete or just runs indefinitely so that we have to cancel the job.

-This job has been executed as a part of Procees Account Hierarchies, which is a scheduled job that runs twice a day.

-Usually it finishes within 2-3minutes, but occasionally it runs indefinitely

-We have already posted an SR regarding this issue, but have not received a solution yet. I was wondering if anyone has ever encountered a similar issue or have any advice.

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