Unable to establish connection to the server to validate your credentials - Helper tool — Cloud Customer Connect
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Unable to establish connection to the server to validate your credentials - Helper tool

edited Sep 12, 2024 3:45PM in HCM Redwood Personalization Helper Tool 2 comments

Summary:

Hi,


Redwood helper tool throws an error when importing flexfields.
Redwood helper tool version (Latest): 24.07.08.09
Certificate: Imported
Error Message:
'Unable to establish connection to the server to validate your credentials.
Make sure HCM environment URL is valid, and if your network requires proxy to connect to internet, set valid proxy details in settings.'

I've referred to the following discussions before importing the certificate. Please find attached the Error screenshot and the document referred to import the certificate

Appreciate any help on this.




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