Report on dispositions that contain.... — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood: Oracle Cloud SCM and Purchasing

Report on dispositions that contain....

edited Sep 5, 2016 11:37AM in Reporting & Analytics for B2C Service 2 comments

Content

I want to be able to report based on the text in a disposition, for example.

If disposition contains 'cancel' then do something, else do something else

But I only seem to be able to report by id. I tried instr on the incidents.disp_id.desc, and on dispositions.id.desc, and neither of them worked

Any ideas?!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!