Workforce scheduling: can't get details of patterns and shifts to show on analysis — Cloud Customer Connect
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Workforce scheduling: can't get details of patterns and shifts to show on analysis

Summary:

Looking for direction on how to find and capture the patterns and shifts in my analysis. Under Define Availability: Work Shifts, Work Workday Patterns and Work Schedules (I can capture these and see their names but I would also like Shifts and Patterns in my analysis).

Content (please ensure you mask any confidential information):

In the Reporting and Analytics
Using: Workforce Management - Person Real Time, I've been able to see the schedule name .. where might I find the patterns and shifts associated with each?


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Code Snippet (add any code snippets that support your topic, if applicable):

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