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How can we get a Name Change Transaction to Auto-Approve if submitted by HR

in Human Capital Management 3 comments

Summary:

We have a requirement that if a Change Personal Information: Name transaction is initiated by a user with a HR role (i.e. Human Resource Specialist View All, then it needs to auto-approve. However, if the transaction is initiated by someone without the HR role then it has to go to a representative for approval. How can this be achieved?

We have tried creating two rules (details below) but this has been unsuccessful:

Rule 1 Condition: ((Current Person GlobalName != Proposed Person GlobalName) AND (Requestor's Role Details.roleName != "Human Resource Specialist View All"))

Rule 1 Approver: Worker's Representative

Rule 2 Condition: ((Current Person GlobalName != Proposed Person GlobalName) AND (Requestor's Role Details.roleName == "Human Resource Specialist View All"))

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