Oracle PCS Application upgrade from Gen2 to Gen3 — Cloud Customer Connect
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Oracle PCS Application upgrade from Gen2 to Gen3

Summary:

We have a complex PCS approval with 4 level of approval and we are on GEN2.

We will upgrade to GEN3 soon.

Questions :

Is there any changes we need to do in PCS application while we grade to Gen3 or all changes that are required upgrade will take care ?

sub process ,Integrations , Forms , Human tasks ( Claim Approve Reject Reassign ) are the main components used in PCS.

Kindly help !!

Can you please help with guide lines & any other docs that are specifically publish by Oracle .

cc @Sherif Bashar @Shay Shmeltzer-Oracle


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