Statement of earnings is not showing element entry values once we ran the Quickpay for few employees — Cloud Customer Connect
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Statement of earnings is not showing element entry values once we ran the Quickpay for few employees

in Payroll and Global Payroll Interface (GPI) 1 comment

Summary:

We are facing an issue for few employees that the element entry values (input value-Amount ) is not showing up / added in SOE - Statement of Earnings screen once Quick pay ran successfully.

Ex: we ran quick pay then SOE shows 900.

then roll back quick pay and element entry value added ( ex : 100 ) then it should show as 1000 (900+100) in SOE screen once Quick pay ran

It is working for few employees showing 1000 and NOT working for few employees showing 900 only.

Can any one please provide what could be issue and how to resolve this

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