Editing Family and Emergency Contacts when Change Personal Data approvals are on — Cloud Customer Connect
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Editing Family and Emergency Contacts when Change Personal Data approvals are on

Hi Team,

We are observing unexpected behavior when editing the Family and Emergency contacts when Change personal data approvals are enabled.

We have requirement as below.

1] If employee updates the citizenship or Visa or Name or Disability Info then it is should go for HR approvals. If Employee updates all other personal details then it should be auto approved.

2] If HR updates any personal information of Employee then it should be auto approved.

So we wrote conditions as below.

ESS approval required.

((Requestor's Role Details.username == Worker's Assignment.User Name) AND ((transactionApprovalRequest.ViewInstanceName == "PersonGlobalName") OR ((transactionApprovalRequest.ViewInstanceName == "Citizenship") OR ((transactionApprovalRequest.ViewInstanceName == "VisasAndPermits") OR (Current Person Disability != Proposed Person Disability)))))

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