How to correct termination date when future payroll record exist — Cloud Customer Connect
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How to correct termination date when future payroll record exist

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Summary:

Issue is for Employee A hired on 04/06/2006, this assignment got terminated on 20/08/2019.

Employee A rehired on 22/08/2019. But we recently found that this termination date of first assignment is wrong. It should be 20/08/2011 instead of 20/08/2019.

Also rehire date should be 22/08/2011 instead of 22/08/2019.

We tried to correct termination through front UI as well as HDL, but encountering error as "

You can't terminate or transfer the worker because there's an active payroll record in the future. (PAY-1636340)

To terminate the worker or transfer the worker to a different legal employer, first delete the future-dated payroll record for the US ABC Weekly payroll."

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