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How to Resolve Disappearing Contract Info after Edit pending worker when I Convert Pending Worker?

Summary:

How to Resolve Disappearing Contract Info when I Convert Pending Worker after complete it in Edit pending worker?

Content (please ensure you mask any confidential information):

It happens when:

  1. When HR team make the "Edit pending worker" and complete the Contract Info it is submitted ok.
  2. Then, when HRIS make the "Convert to employee" only the contract info completed in the previous step (edit pending worker) disappear in this step. We have this issue for all pending workers.

We have to complete this information manually when the employee is in the CORE HR.


Do you have any idea to solve this issue?

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