You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Next Gen HR Help Desk Action Tracking

in Help Desk 2 comments

Summary:
Looking for a Next Gen HR Help Desk Redwood replacement page for the previous Activities page or an alternative way for agents to manage their actions.

Content (please ensure you mask any confidential information):

We recently migrated to the Redwood Next Gen Help Desk, and there was an Activities page used by our agents to manage their actions/tasks.

Is there a Redwood version of this page we can use? I also tried creating a report in OTBI but could not find this action data to create a dashboard.

Navigation: Help Desk > Activities > Activities

Version (include the version you are using, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!