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SVC_EVENT_HISTORY_DAYS_TO_KEEP

in Help Desk 1 comment

Summary:

We have a requirement to maintain all history, how do we bypass this profile option, what is the max value that can be entered, or should I leave it blank?

SVC_EVENT_HISTORY_DAYS_TO_KEEP Specifies the number of days for which the Help Desk request event history details such as update and create must be retained. The data beyond this value is purged.

Thanks

Version (include the version you are using, if applicable):

24C Next Gen


Code Snippet (add any code snippets that support your topic, if applicable):

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