How to block users to send out the remittance advice to the default printer — Cloud Customer Connect
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How to block users to send out the remittance advice to the default printer

edited Oct 23, 2024 4:38PM in Payables, Payments & Cash Management 7 comments

Summary:

Hi All,

can you please help for the below issue

Business need a custom role created to have view only access for AP Payments and invoices and I have created a custom role to view only invoices and payments.

Now the issue is in the Payments part for these users they don't need to send Separate Remittance advice, So they need either remove the function from Action Button

OR

The default printer for “Separate Remittance Advice Format” function will not be available to the user.

When the user is trying to select the print Remittance, they can submit the remittance program and it is showing the remittance advice was printed to the default printer. The business need to block that access by either removing it from Action button or the default printer access won't be available to the user.

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