Element Entry processed in Payroll but shows unprocessed on Element Entry page — Cloud Customer Connect
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Element Entry processed in Payroll but shows unprocessed on Element Entry page

in Payroll and Global Payroll Interface (GPI) 4 comments

Summary:


Element Entry processed in Payroll but shows unprocessed on Element Entry page

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Hi Team,

Greetings!

We have been observing a strange behavior with some of the pay (earning) elements.

The element entry gets processed in payroll run and does show up in SOE as well with the pay value, but when we check for the same in element entry page- it does NOT show as processed :-

If anyone has any details for this issue - please share the details.

This issue is not happening with all the employees with the respective pay element entry.

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