Why am I getting ERROR: No records read from InboundFile while trying to receive ARP Recon file?

I'm a novice here. Trying to receive a file called ARP Recon from the bank via sFTP transmission in fusion. When I run the Process Electronic Bank Statements process, it errors out and in the log it says that that the statement file has 102 lines, corresponding to 0 logical records. Any idea what that means? Then it reads ERROR: No records read from InboundFile. Is this a configuration issue, what am I missing? Thanks.