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Not able to generate accounting entries

edited Oct 31, 2024 6:08AM in Revenue Management 3 comments

Hi,


I have created AR Invoice and imported from oracle fusion AR to RMCS. I am able to find the contract in RMCS and trying to view the accounting entry but the VIEW ACCOUNTING option is greyed. Hence I submitted "Process Recognition" (Recognize Revenue of Customer Contracts) from UI and it triggered multiple child jobs including creating accounting Job. Looks like Create accounting Job does not catch the newly created contract. 

I have noticed an error message in the "VRM_PRICE_LINE_EXCEPTIONS" table. Error Message Name - VRM_VSOE_VS_INACTIVE

This is the first contract which I imported from oracle fusion AR. Looks like one of the setup is missing. 

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