Calls are being closed automatically but it is not checking whether it is an off day — Cloud Customer Connect
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Calls are being closed automatically but it is not checking whether it is an off day

in Help Desk 2 comments

Summary:

Calls are being closed automatically, after the status awaiting user response, but it is not checking whether it is a day off

Content (please ensure you mask any confidential information):

Yes

Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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