Gratuity Accrual and EOS Payment Mismatch in Oracle Fusion — Cloud Customer Connect
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Gratuity Accrual and EOS Payment Mismatch in Oracle Fusion

Summary:

We are facing an issue in Oracle Fusion where the Gratuity Accrual Balance and the End-of-Service (EOS) Payment is not match for an employee in the Fusion Payroll.

Example Scenario:

  • Current Basis Salary: 10,000 AED
  • Hire Date: 28/Oct/2024
  • Termination Date: 06/Nov/2029

Expected Behavior: In the November 2029 payroll, the Gratuity Accrual and EOS Payment should both be calculated as:

  • Gratuity Accrual = 34,785.68 AED
  • Gratuity EOS Payment = 34,785.68 AED

Actual Behavior: However, in the November 2029 payroll, the system is showing the following:

  • Gratuity Accrual = 34,636.60 AED (This amount is lower than expected)
  • Gratuity EOS Payment = 34,785.68 AED (This amount remains as expected)

Q. Why the Gratuity Accrual is different from the EOS Payment?

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