Pending worker and Agents are not receiving Welcome email and to reset the password along with url — Cloud Customer Connect
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Pending worker and Agents are not receiving Welcome email and to reset the password along with url

in Recruiting, Opportunity Marketplace 5 comments

Summary:


Pending worker & Agents are not receiving email to reset the password along with url.

Content (please ensure you mask any confidential information):

When we create Agents in the Recruiting, they are not receiving email from Oracle system regarding their account creation. We have to manually re-set the password and send them the access details.

Even when we are moving a candidate to "Move to HR" phase, they are not receiving any welcome email neither to reset the password.

Note : Tested all scenario in test instance and new account template is enabled.

Version (include the version you are using, if applicable):

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