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Assigned Service Requests are missing in Agents HR Help Desk landing page

edited Nov 11, 2024 3:16PM in Help Desk 5 comments

Summary:

Hi Experts,

Agents who are contractors are unable to see Service Requests in their HR Help Desk Landing Page. They are only able to see Service Requests which they create and assign to themselves. Can anyone please assist on this request.

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24C


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