Oracle Recruiting Digital Assistant - Question Functionality

Hi Everyone,

We've recently implemented both the Recruiting Booster and the Recruiting Digital Assistant, and we've set up company-level responses under "Response to Candidate Questions."

However, we're encountering some unexpected behavior. When we select "Questions" on a specific job requisition, we can ask the chat bot questions specifically related to that requisition. But if a candidate wants to shift focus and ask company-related questions, the chat bot continues to respond based on the requisition details. There doesn’t seem to be an option for the candidate to indicate that they'd like to move away from requisition-specific questions and ask about the company more generally or about other requisitions.