Using Redwood to create an SR — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Using Redwood to create an SR

in Human Capital Management 2 comments

Summary:

Hello everyone,

I am trying to create a new SR using Oracle's new Redwood My Oracle Support page.

Are there instructions as to how this works anywhere?

In particular, I have a question about what about:

"Who should be able to view this service request?"

It is requiring a User Group.

What is a User Group - do I need to create it for the CSI?

Thank you in advance for any information you can provide for this.

Thank you.


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


24C (11.13.24.07.0)


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!