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General Ledger Balances Real Time- Natural Account Segment Hierarchy not showing data

edited Dec 5, 2024 8:06AM in General Ledger & Intercompany 1 comment

Team,

Need help on General Ledger Balances Real Time subject Area. As per description, this subject area is based on Multidimensional Cube. When we create report to see data based on Natural Account Segment Hierarchy, we are not getting result. Seems the hierarchy values are not getting populated. Cross checked in ERP system and can see hierarchy information. It is active. Need help to know which cube the query is hitting and how to refresh the cube. How to confirm if hierarchy values are populated in cube and how can it be used on report.

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