Service Request icon in HR help desk — Cloud Customer Connect
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Service Request icon in HR help desk

in Help Desk 2 comments

Issue I'm facing currently is in relation to the image below:


Randomly during the process of enabling the omni channel and creating the groovy script to enable notifications when CRUD happens to a HR help desk request (no clearly documentation available to help), the "NO" symbol randomly appeared which if clicked says service request. Would appreciate anyone's help.

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