Representative not reflecting in the employee profile — Cloud Customer Connect
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Representative not reflecting in the employee profile

Summary: Representative not reflecting in the employee profile


Content (please ensure you mask any confidential information): We have created an AOR for an employee. The scope is legal entity and hierarchy.

However, when going an employee's profile, the employee to whom this AOR is assigned, that employee is not reflecting as the representative in the employee profile.

Below is a screenshot for the AOR configured.


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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