Issue with Negative Net Pay Before Quick Pay Process Date — Cloud Customer Connect
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Issue with Negative Net Pay Before Quick Pay Process Date

in Payroll and Global Payroll Interface (GPI)

Summary:

Hi everyone,

I’ve configured Sickness During Maternity in UK legislation, and I’m encountering an issue.

Here’s the scenario:

  • I’ve applied the leave starting from the 1st of the month.
  • When I run Quick Pay with a Process Date of the 20th (every month), the net pay for the dates before the Process Date is coming out as negative, while from the Process Date onwards, the net pay is positive.

However, if I change the Process Date to the 1st of the month, the net pay for all dates in the month is positive.

Has anyone experienced something similar or can shed light on why this might be happening?

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