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milestone object to have service request ticket number tag

in Help Desk 1 comment

Summary:

We have configured the milestones for warning and expiry but noticed that in the email template for Milestone object, we have very limited tags available which are specific to milestone but we want to include service request number in the Email content.

Please help us by letting us know if there is any feasiblity to have SR number in the milestone related email.

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