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Configuring custom milestones. Why is action button greyed out?

in Help Desk 3 comments

Summary:

I am adding an additional entitlement type. I should be able to make a custom HR Service Request Subscription Entitlements but the action button is greyed out. Any ideas why this is happening?

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Version (include the version you are using, if applicable):

24D


Code Snippet (add any code snippets that support your topic, if applicable):

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