WHEN ACCESSING AS AGENT THIS ERROR APPEARS: The offering isn't enabled — Cloud Customer Connect
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WHEN ACCESSING AS AGENT THIS ERROR APPEARS: The offering isn't enabled

edited Dec 13, 2024 2:59PM in Help Desk 3 comments

Summary:

We are implementing Help Desk to create IRS for Maintenance.

If I access as user I am able to create the IRS. bit if I access as Agent hte menciones error happens


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24D


Code Snippet (add any code snippets that support your topic, if applicable):

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