Print functionality is displaying html and not including all text from pre-screening questions — Cloud Customer Connect
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Print functionality is displaying html and not including all text from pre-screening questions

Summary:

When using the print functionality in PROD, we are now experiencing that the pre-screening question answer text includes some html code and the entire answer is not displaying, i.e. seems to only show the first 2000 characters (approximately).

I have tested this in our Dev1 environment which is a copy of PROD and I am experiencing different behaviour. In Dev1, the html code is not displaying but only the first 2000 characters display (as per PROD).

Content (please ensure you mask any confidential information):

Dev 1: no html but answer is cut off:

PROD: html code and content is cut off

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