Will short numbers/codes work with two-way SMS in Recruiting/Recruiting Booster? — Cloud Customer Connect
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Will short numbers/codes work with two-way SMS in Recruiting/Recruiting Booster?

Summary:

Oracle documentation states "For two-way SMS communication to work correctly, you need to have a long code number that supports accepting incoming messages.".

I have only implemented this feature using a 10 DLC (long code number); however, on a call with Syniverse today, they said a short-code would work.

  1. Has anyone implemented the two-way SMS using a short-code?
  2. Is there any documentation I am missing that explains this?

Thank you for any input,

Jonathan

Content (please ensure you mask any confidential information):

https://docs.oracle.com/en/cloud/saas/talent-management/24d/faarb/set-up-two-way-sms-communications.html

Version (include the version you are using, if applicable):

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