Unable to add user to the support portal. — Cloud Customer Connect
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Unable to add user to the support portal.

in Help Desk 6 comments

Currently we are facing an issue in adding users to Oracle support portal. Is there any detailed description on how to add a user to the support account. I am being added as a new user and was made as an admin as well. However, I am unable to access the new SRs and only able to view the old SRs.

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