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Unable to Accept/Decline .ics Training Invitations After MS Teams and Outlook Migration

in Learning 2 comments

Summary:

Dear Experts,

We recently migrated to Microsoft Teams and Outlook, but we are encountering an issue with training invitations. Specifically, learners are unable to accept or decline the.ics file training invitations sent as calendar events. Additionally, the location in the invitation defaults to "Web Conference," which may cause confusion.

This issue is preventing training reminders from being effectively communicated to learners who enroll in our courses. Could you please guide us on how to:

  1. Enable the "Accept" and "Decline" functionality in the training invite calendar.
  2. Update the location field in the.ics file to reflect the actual event details.
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