Offer phase modification — Cloud Customer Connect
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Offer phase modification

Summary:

Verbal offer acceptance not reportable

Content (please ensure you mask any confidential information):

During implementation, it was discovered that the Offer phase is locked, preventing the addition of new states. Is this still the case?

Additionally, while a verbal offer is typically made to a candidate after the final interview selection, this action is not captured in the system. As a result, we are unaware of candidates who decline the offer during the phone call. Do you have any suggestions for addressing this?

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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