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Redwood Cancel work relationship does not close after submit/ gets errored out

edited Jan 6, 2025 4:05PM in Human Capital Management 7 comments

Hello all,

we have an issue with our cancel work relationship page. when a cancel transaction is submitted by clicking on the submit button, the page do not get closed right away.. it stays like that for 4-5 minutes and then closes or we get rest service error after a minute. We have an Ongoing SR for investigating the issue but would like to know if anyone else from the community is having this issue.

There is no issue with the transaction in itself as we can see the cancel transaction in transaction console. it is just that the page do not close soon enough or prompts rest service error. Please let me know if anyone is having the same/similar issue.

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