How to Show custom fields in HRHD Agent UI — Cloud Customer Connect
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How to Show custom fields in HRHD Agent UI

in Help Desk 1 comment

Summary:

There is requirement from our customer to show below fields in Agent UI, however we were able to show only business unit name (seeded field) in the agent UI using VBCS, refer attached file

Kindly confirm whether it is possible to show other fields which are not seeded fields

1. Department

2. Line Manager

3. Position

4. Level

5. Employee number

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable): 24D



Code Snippet (add any code snippets that support your topic, if applicable):

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