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Unable to preview attached document in Case

in Help Desk 3 comments

Hello All,

When a case worker or case manager clicks on the preview for attached document in a case, the system opens a blank page. Expectation is for system to show the preview of the document.

Is there a config/profile option/duty for this specifically?

Navigator > Help Desk > Cases > open a case > document > preview





Regards
Mohtaseem

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