Unable to edit custom field for Case in Application composer — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unable to edit custom field for Case in Application composer

Summary:


Content (please ensure you mask any confidential information):


I am trying to make some changes to a an existing custom field. I can add additional meaning but I want to create.

I can create new Meaning fields below:

but when i try an create new Case Type codes under the Look up type the icon is greyed out:

Is this because of the padlock icon against the Case?:

Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!